Collaborate on your tasks, manage your projects and support your customers in a streamlined, fully integrated tool.
Ticket systems and task management systems help you organize your work and collaborate with your team to deliver effectively to make your projects come in on time and in budget.
Use wikis, documents sharing and workflows to ensure maximum efficiency in your teams.
Give your customers support via email, telephone and the web. Use the knowledgebase to help customer resolve their problems on their own and to give support staff the on-tap answers they need.
Use a single tool for all your collaboration and support needs. Eliminate the costs of passing issues between separate tools.
Want cloud hosting? No problem. Want the control of self-hosting? No problem.
Choose the features and the price model that best fits your needs.
In academia or working on open-source projects? Use GorillaTicket for free!
Ticket systems and task management systems help you organize your work and collaborate with your team to deliver effectively to make your projects come in on time and in budget.
Support desk software lets your company give your customers the means to get the help they need via a variety of channels (email, social media, web site, telefone and so on). By recording previous answers to questions to a knowledge base your company can also give customers the means to self-resolve issues and also to provide on-tap answers for call center agents at a moments notice.
Why maintain separate systems for managing support tickets and tickets for running your projects? Often support tickets need to be 'passed through' to a development team who will analyse it further. Why not integrate these two worlds and get all the benefits of unified reporting and a seamless environment for your organization to communicate (even across roles).
GorillaTicket attempts to streamline ticketing systems by eliminating unnecessary complexity and by using a modern, easy to use and intuitive user interface.
This web site uses cookies. See our